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Quality policy

Company management defined the policy of quality which acts towards the development and improvement of the systems for quality control and to satisfy customers and other interested parties.

Essential principles of quality policy are guiding employees in their everyday work and are found in their responsible behaviour, thinking and acting. Only a well-organized team work can guarantee the quality of the product, process and the system on the whole.

"Certain activities like establishing, applying and maintaining of efficient system orientated towards the market form the basis of Tamaris Company quality policy. Its goal is to meet the needs and the expectations of customers, users and other interested parties and to constantly increase effectiveness of the business. For that reason qualified staff, technical equipment and objects and the personnel are engaged to realize goals we have set. To be one step ahead is the guiding motto of all the employees. We carry out predetermined activities in order to provide the quality of our products and to ensure our services are in accordance with the issued rules on necessary documentation.

After we analyze the outcome of done work we make decisions and take steps in order to improve our business, but not on the account of the quality.

By involving our employees in the development of the organization, we use their knowledge and experience, we acknowledge their contribution and provide the environment which will be motivating, and at the same time we enable employees to assert themselves when doing assigned activities.

We develop partner relationship between buyers-customers and delivery parties, we also work together to bring mutual improvement.

All the employed people are obliged to carry out the assigned duties, keep working and technology discipline and to accept the quality of culture following determined quality policy.

Tamaris Company
owner-managerr
MILORAD JANJETOVIĆ

 

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